Your privacy matters to us. This Privacy Policy explains how casinopls collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and secure.
Here's a quick overview of how casinopls handles your personal data. The full legal text is available below.
All data transmitted between your device and casinopls is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is secured at every step of your casinopls experience.
casinopls does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the casinopls platform and to comply with legal obligations.
As a casinopls player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of data processing. Contact our support team to exercise your rights.
casinopls uses cookies to improve your browsing experience and analyse platform usage. You can manage your cookie preferences at any time through your browser settings. We explain exactly what each cookie does.
casinopls does not store your full GCash PIN, BPI, BDO, or Metrobank credentials. Payment data is processed through secure, PCI-compliant payment gateways. Your financial details are never exposed to casinopls staff.
casinopls processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your rights as a Filipino data subject are fully respected.
Important: This Privacy Policy forms part of the casinopls Terms & Conditions. By registering or using the casinopls platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
casinopls ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the casinopls platform, including our website, mobile interface, games, and all related services. This Privacy Policy describes how casinopls collects, uses, discloses, stores, and protects your personal information.
This Privacy Policy applies to all users of the casinopls platform, including registered players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. It covers all personal data collected through your use of casinopls, whether you access the platform via desktop, mobile browser, or any other device.
casinopls processes personal data in compliance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are committed to upholding the rights of Filipino data subjects as provided under Philippine law.
When you create a casinopls account, we collect the following personal information:
As part of our Know Your Customer (KYC) obligations, casinopls may collect copies of:
casinopls collects transaction records including deposit amounts, withdrawal requests, payment method types (GCash, PayMaya, BPI, BDO, Metrobank), and transaction timestamps. casinopls does not store full payment credentials such as PINs, full card numbers, or online banking passwords.
When you use the casinopls platform, we automatically collect certain technical information, including:
If you contact casinopls support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.
casinopls uses your personal data for the following purposes:
casinopls processes your personal data on the following legal bases under the Data Privacy Act of 2012:
casinopls shares personal data with trusted third-party service providers who assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. All service providers are contractually required to process your data only as instructed by casinopls and to maintain appropriate security standards.
casinopls may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming compliance obligations.
casinopls does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is yours, and we treat it with the respect it deserves.
In the event of a merger, acquisition, or sale of all or a substantial part of casinopls's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
Cookies are small text files placed on your device when you visit the casinopls platform. They help us recognise your device, remember your preferences, and understand how you use our platform. casinopls uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the casinopls platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
casinopls retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, casinopls will securely delete or anonymise your personal data in accordance with its data disposal procedures.
casinopls implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casinopls will notify the National Privacy Commission (NPC) of the Philippines and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by casinopls:
To exercise any of these rights, please contact the casinopls support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The casinopls platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. casinopls does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account and delete all related personal data.
If you are a parent or guardian and believe that a minor has registered on the casinopls platform, please contact our support team immediately so that we can take appropriate action.
casinopls primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers), casinopls ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012.
By using the casinopls platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, provided that such transfers are subject to appropriate protections.
The casinopls platform may contain links to third-party websites or services. This Privacy Policy applies solely to the casinopls platform and does not cover the privacy practices of any third-party websites. casinopls is not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
casinopls reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will post the updated Privacy Policy on the casinopls platform and update the "Last Updated" date at the top of this page. Where required by law, we will notify you directly of significant changes via email or in-platform notification.
Your continued use of the casinopls platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how casinopls protects your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way casinopls handles your personal data, please contact our Data Protection Officer or support team. We are available 24/7 and are committed to resolving all privacy-related enquiries promptly.
Email: [email protected] | Live Chat: Available 24/7 via the casinopls platform.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for data protection in the Philippines.
Your data is protected. Your games are fair. Join thousands of Filipino players who trust casinopls for a secure, responsible, and exciting online casino experience. 21+ only.